The Problem
RISE Sports & Spinal had recently opened and needed a consistent way to bring in new patients. Like many clinics, they were relying on things they couldn’t control. Word of mouth was slow, referrals were inconsistent, and there was no predictable system to keep the books full. There was also no structured follow up. Leads that showed interest were not always converting, and there was no clear process to turn enquiries into booked appointments or long term patients.
How Digital Roads Solved The Problem
From Inconsistent Enquiries to Predictable Growth
Before working with Digital Roads, RISE had no reliable way to generate consistent patient flow.
After implementing the system, they had a predictable pipeline of new enquiries coming in every week.
The clinic was no longer relying on luck or referrals. They had full control over their growth.
Strong Results Within The First Month
Within the first month, RISE Sports & Spinal achieved:
800% Return on Ad Spend
New patient enquiries increased significantly, with a steady flow of qualified leads coming through each week.
Bookings improved due to faster follow up and a clear conversion pathway.
The system quickly proved its ability to generate a strong return while building a foundation for long term growth.
Built for Scalability and Long Term Growth
With the system in place, RISE now has a scalable way to grow.
They can increase ad spend with confidence, knowing the backend systems are built to convert and retain patients.
Combined with ongoing optimisation, this creates a reliable engine for consistent patient acquisition and clinic growth.
Dr Steven Eskaf - Founder, RISE Sports & Spinal
I was a little skeptical about working with another Agency after being burned by one in the past, but working with Harry has been nothing but amazing - would recommend!
HOW TO GET STARTED
Every clinic begins with a Digital Discovery Session.
This is a focused working session designed to remove uncertainty and give you a clear, confident plan before any build or marketing work begins. It ensures recommendations are grounded in your clinic’s reality and that you understand the direction before committing to anything.
What you'll receive from the digital discovery session
A clear assessment of your current website and digital presence
An explanation of what patients are experiencing when they find your clinic online
Identification of the main gaps limiting enquiries and bookings
A prioritised roadmap outlining what to fix first and why
A clear assessment of your current website and digital presence
An understanding of which services are worth investing in now and which are not
Transparent next steps with scope, timelines and expectations clearly outlined
There is no obligation to proceed beyond this session. Many clinics find value in the clarity alone.